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If you have a question that is not addressed below, or you wish to discuss your questions in more detail please contact our office.

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I have 'good' insurance. Why choose Active Health DPC?

I have 'good' insurance. Why choose Active Health DPC?

- Having good insurance is a real benefit—make sure to keep it! We will enhance your healthcare experience better by offering same-day or next-day appointments, so you will never have to wait long to see your doctor when you need to. Plus, you will be able to reach your doctor directly, without having to go through a maze of staff.

How is this different from concierge medicine?

How is this different from concierge medicine?

- Smaller panel sizes, which means more dedicated time for you.
- Lower monthly cost.
- No additional fees for visits – ie, copayments, coinsurance etc
- No preset number of included visits - you will get the time you need with your doctor to address your concerns.

- Smaller panel sizes, which means more dedicated time for you.
- Lower monthly cost.
- No additional fees for visits – ie, copayments, coinsurance etc
- No preset number of included visits - you will get the time you need with your doctor to address your concerns.

I have Medicare, can I see you?

I have Medicare, can I see you?

- YES! You can absolutely benefit from the expert care at Active Health DPC. You will pay the monthly membership; however, you cannot submit for reimbursement from Medicare.

- YES! You can absolutely benefit from the expert care at Active Health DPC. You will pay the monthly membership; however, you cannot submit for reimbursement from Medicare.

What if I have an HMO?

What if I have an HMO?

- You can still benefit from the expert care at Active Health DPC. However, if you need a referral or imaging you will need to pay out-of-pocket for those services, or you will need to be seen by an “in-network” physician.

- You can still benefit from the expert care at Active Health DPC. However, if you need a referral or imaging you will need to pay out-of-pocket for those services, or you will need to be seen by an “in-network” physician.

What if I need blood work?

What if I need blood work?

- You can use your insurance or you can use our negotiated out-of-pocket price for blood work. 

- You can use your insurance or you can use our negotiated out-of-pocket price for blood work. 

What if I need medication?

What if I need medication?

- You can use your insurance, or we will help you find the best pay out-of-pocket pricing.

- You can use your insurance, or we will help you find the best pay out-of-pocket pricing.

Is there a commitment?

Is there a commitment?

- No. You can cancel any time; there are no-long term commitments. 

- No. You can cancel any time; there are no-long term commitments. 

Can I see you if I don’t have a membership?

Can I see you if I don’t have a membership?

- Yes. We offer appointments as needed and will do our best to see you as quickly as possible.  For non-members, we cannot guarantee same-day or next-day appointments. We highly encourage having a membership to take full advantage of all the benefits we offer. Please see the prices section on the membership pages for nonmember pricing.

- Yes. We offer appointments as needed and will do our best to see you as quickly as possible. While we cannot guarantee same-day or next-day appointments, we highly encourage having a membership to take full advantage of all the benefits we offer.

Are you accepting new patients?

Are you accepting new patients?

- Yes. We are excited to welcome new patients! Give us a call to get started, and feel free to spread the word to your friends!

- Yes. We are excited to welcome new patients! Give us a call to get started, and feel free to spread the word to your friends!

What if I have to go to the Emergency Room or need to be hospitalized?

What if I have to go to the Emergency Room or need to be hospitalized?

- If you're headed to the ER, we will call ahead and speak directly with the doctor there to make sure they have all the information they need. If you are admitted to the hospital, we will stay in touch with your hospital team. Once you are discharged, we will make sure you are seen for follow-up and help coordinate care for your recovery.
- It is rare for outpatient doctors to care for their patients in the hospital these days. While we cannot provide our excellent care to you in the hospital, we can provide information to your medical team and help with your transition home.

- If you're headed to the ER, we will call ahead and speak directly with the doctor there to make sure they have all the information they need. If you are admitted to the hospital, we will stay in touch with your hospital team. Once you are discharged, we will make sure you are seen for follow-up and help coordinate care for your recovery.
- It is rare for outpatient doctors to care for their patients in the hospital these days. While we cannot provide our excellent care to you in the hospital, we can provide information to your medical team and help with your transition home.

How much does it cost?

How much does it cost?

- Active Health DPC is a monthly-membership plan. Please find up-to-date pricing here.

- Active Health DPC is a monthly-membership plan. Please find up-to-date pricing here.

Is the sports-medicine care part of the monthly membership?

Is the sports-medicine care part of the monthly membership?

- Yes. If you see Dr. Williams, her Sports Medicine expertise is a value she offers to all of her patients. 

- Yes. If you see Dr. Williams, her Sports Medicine expertise is a value she offers to all of her patients. 

Do you have a wait time?

Do you have a wait time?

- We value your time, so we ensure minimal wait times for your scheduled appointments. With same-day or next-day availability, you can count on being seen when you need it.

- We value your time, so we ensure minimal wait times for your scheduled appointments. With same-day or next-day availability, you can count on being seen when you need it.

Why don’t you take insurance?

Why don’t you take insurance?

- We have removed insurance from our practice to ensure you get the time and attention you deserve during your appointment. Without the constraints of insurance, our doctors can focus solely on your health, rather than navigating constantly changing insurance requirements that do not benefit your care.

- We have removed insurance from our practice to ensure you get the time and attention you deserve during your appointment. Without the constraints of insurance, our doctors can focus solely on your health, rather than navigating constantly changing insurance requirements that do not benefit your care.

I am healthy and don’t see a doctor. Why pay for a monthly-membership?

I am healthy and don’t see a doctor. Why pay for a monthly-membership?

- Fantastic! Our goal is to help you stay healthy. Even if you do not have any chronic conditions, you can still benefit from the personalized care at Active Health DPC. Everyone has health goals, and we are here to support you in achieving them. If illness strikes or you have questions, you can rest easy knowing you will have direct access to your doctor when you need it.

- Fantastic! Our goal is to help you stay healthy. Even if you do not have any chronic conditions, you can still benefit from the personalized care at Active Health DPC. Everyone has health goals, and we are here to support you in achieving them. If illness strikes or you have questions, you can rest easy knowing you will have direct access to your doctor when you need it.

Do you only see women?

Do you only see women?

- No. We welcome all genders. However, we place a special emphasis on women to highlight the unique approach we take, as women are often rushed, overlooked, or not fully heard in the current healthcare system.

- No. We welcome all genders. However, we place a special emphasis on women to highlight the unique approach we take, as women are often rushed, overlooked, or not fully heard in the current healthcare system.

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